Screen Shots

CORTRAK® has been re-written for the Microsoft Windows family of products and and is fully HIPAA compliant. A comprehensive security system is built in that provides for access security, menu security, field-level security and control "Button" level security. All the functionally of the current version has been maintained with an even easier user interface and enhanced search capabilities. an even easier user interface and search capabilities.
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Request entry screen

List Function
To search by a field, say the last name, you click on the "Last" name title and enter the name you are searching for. The search will match each character you enter. Click on the "Open/Close" title and you will see only the Open Request. There are also Tool Bar search and filter options.

CORTRAK® is extremely flexible and allows you to define the types of request to use with a description and associated fee schedule for each type of request that you define. (i.e. Commercial Insurance, Workmen's Compensation, PRO/QIO, Legal, Subpoenas, etc)

The invoicing component has a flexible rate calculator that provides:

  • Fees based on the paper and microfilm count.
  • A base retrieval fee with the ability to override.
  • Calculate a fee as a percent of the total charges with a maximum charge amount.
  • Designate taxing the request fees, the miscellaneous fees and the "percent calculated" fee.
  • Tax rates may be designated by individual request, by zip code, facility or requestor.
  • Miscellaneous fees that allow predefined amounts for optional billing items, calculating additional fees based on the paper or other counts, establishing a default miscellaneous fee and optional charging of tax on the fee. Fees may be overridden during invoicing.

Sample: Miscellaneous Fee Definition Screen

Requests Status

Each request may be in an Open, Closed, Rejected or Prepayment status with user defined states for each status. You may have as many descriptions for each status as you need to describe the current processing state of the request. For example, a request for a record that is at "offsite storage" is OPEN but you can add a Description that reads "Awaiting OffSite Storage Delivery". Therefore, multiple descriptions can carry the status "O" (open), "C" (closed), or "R" (rejected) to help you better determine why a request is open, closed or rejected.

A two character REASON CODE (Current State of the request) is used to abbreviate the description. This is what will be used for the picklist when you are entering the Status of a request on the Request Screen.

Picklist

You may send a letter to any requestor using the "state" of the request. Reject codes have additional features in that you may send a general or specific letter. A general reject letter contains all the reasons a request may be rejected on one letter. CORTRAK® will then mark (with a "X") the reason the request was rejected. A specific reject letter is a single letter for each specific reason the request was rejected.

An rejected status may have been given the following "states":

  • Patient Hospitalized
  • Record In Incomplete
  • Treatment Not Found, Info Need
  • Treatment Still Not Found
  • No Patient Authorization
  • No Workman's Comp Release
  • No Fee Enclosed

Sample: Status Definition Screen

Request Component

The Request Component provides for the opening, closing, invoicing, querying and maintenance of requests. Using "Page Tabs", you may quickly navigate to the various information sections of the request.

Page Tabs