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Release
of Information
CORTRAK® has
been designed to be very flexible. You are not limited to the number of categories
of requesters (i.e. commercial insurance, workmen's compensation, PRO, Legal,
Subpoenas, etc.), or the statuses of requests (open, pending proper authorization,
incomplete record, record signed out, closed, etc.) or the descriptions for copy
contents or for invoicing messages.
The system
offers a Letter component wherein you can
write your own letters. A standard letter is structured in the system to serve
as a cover letter for rejected requests. You may modify this standard letter
as well. There is no limit to the number of letters you can develop.
CORTRAK®
has an extensive Management Reporting component including requests by category
of requester (PRO, Legal, Workmen's Compensation, etc.), open requests sorted
by date, requests opened and/or closed by employee (for employee productivity
monitoring), and requests by date (for monthly or periodic statistical reporting),
pull list, out guides and many more.
The invoicing component provides
the option of batch invoicing at the end of a shift to reduce interruptions on
your printer. The invoicing component tracks the amount billed, the description
of materials sent and the date payments were received. You are not limited to
the number or types of invoicing messages you may include in the invoice message
area (i.e."Records will not be sent until payment in full has been received",
etc.). All information entered upon receipt of the request is carried over to
the invoice module without requiring re-keying.
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User
Defined Features
- User
defined Type of Request - i.e. Attorney, Patient, PRO,
etc
- User
defined Status of a Request - i. e. Open, pending proper
authorization, incomplete record, record signed out, closed, etc.
- User
defined Letters for each type of request or create general letters.
- User
defined Purpose for the request.
- User defined
charge rates for each type of request.
- Use
a standard window envelope with a fold line to ensure proper folding.
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Automatic charge calculation with user override.
-
Invoice number generated by system or manually entered.
- User
defined miscellaneous charges per request type.
-
Two calculated charges per request type, e.g. paper and microfilm and five miscellaneous
charges
- Percentage
charge of gross billing, with a maximum, for postage/handling charges.
-
Taxable request using a tax rate from the facility, frequent requestor,
the request type, zip code or manually entered.
- Record
of the time a request was opened and closed.
-
Patient Master Index with statistics for number of request, date and
status of last request all viewable from the request component.
- User
defined Invoice with logo (optional).
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Security and Authorization
HIPAA legislation is intended
to safeguard the confidentiality of patient information and every healthcare system
must have effective systems and procedures in place to uphold these important
regulations. CORTRAK® has incorporated the HIPAA requirements as they have
been defined and the system infrastructure is designed to readily adapt to any
new or changed regulatory requirements.
Extensive searching and lookup
features are incorporated into the software. From using spreadsheet like grids
with quick access searches
to writing your own search conditions, patient information is easily obtained.
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Finding
Information
- By entering
full or partial:
- Account
number
- Name
- Request
ID
- Invoice
Number
- Individual
making the request
- Repeat
Requestor, with automatic fill of address
- Master
Patient Index
- Grid Lists
(spread sheet
style)
- User defined
search conditions
- User defined
filters
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Invoices may be printed at
the time they are created or put into a batch queue for printing at the end of
a shift to reduce interruptions on your printer. The invoicing component tracks
the amount billed, the description of materials sent and the date payments were
received. You are not limited to the number or types of invoicing messages you
may include in the invoice message area (i.e."Records will not be sent until
payment in full has been received", etc.). All information entered upon receipt
of the request is carried over to the invoice module without requiring re-keying.
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Invoicing Component
- User
defined charge rates for each type of request
- Use a
standard window envelope with a fold line to ensure proper folding
- Automatic
charge calculation with user override
- Invoice
number generated by system or manually entered
- Miscellaneous
charges per request type.
-
Automatic calculation of charges, per request type, based on page count for
paper and microfilm charges.
- Percentage
charge of gross billing, with a maximum, for postage/handling charges
- Taxable
request
- User
defined invoice
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CORTRAK® has a suite of
reports that provide summary and/or detailed information on the requests and provides
management with the information to manage the correspondence.
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Report
Component
- Pull
lists
- HIPAA
Disclosure
- Outguides
(printed on 3x5 or 3.5x5 cards or 8.5 x 11 paper, multiple copies)
- Employee
Productivity (Opened, Completed and Billed)
- Pending
requests
- Closed
requests
- Quality
Assurance (Turn around times)
- Paid
and Unpaid Invoices
- Aged
receivables
- Request
Incomplete
Aging (aging by days, you set the interval)
- Payment
Register
- Medicare
reports (MSP)
- Summary
or Detail formatted reports
- Select
Abbreviated or Full options on report details
- View
the report on the screen with scrolling
- Ability
to print/view a request from within the request screen
- Data
selection by a single date or range of dates
- Labels
for pre-bills, invoices, and non-billable
- Sorting
and data grouping options
- Data
selection options
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Companies that make frequent
requests are maintained in a separate database allowing ease of data entry and
control of payments.
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Repeat
Requestor Component
- Track
by month-to-date, year-to-date and inception-to-date:
- Statements
- Receivables
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CORTRAK®
allows you to track the correspondence from the time of receipt to completion.
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Tracking
Features
- Requests
by requestor
- Requests
by patient
- User Activity
- Field
Changes
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Minimum System Requirements
- Windows ® 98, Millennium, 2000, NT ® 4.0 (with service pack 6a) or Windows ® XP Professional
-
600MHZ processor or greater
-
128 MB RAM
- 65MB on local drive
- 5 MB on network drive (before users add requests)
- CD-ROM for Installation
- 800 X 600 Monitor resolution 256 colors
For best performance, a 800MHZ processor or greater, 256 MB Ram and a 7200 RPM disk drive is recommended.
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